HELP & DOCUMENTATION

How can we help you?

Everything you need to know about setting up and scaling your travel agency with Nexplore. Browse our guides or contact our 24/7 support team.

DOCS

Getting Started

Setting up your first itinerary

A step-by-step guide to creating professional proposals in minutes.

Onboarding your team

Learn how to add team members and set up permissions.

Data Migration

How to import your existing client and supplier data into Nexplore.

SECURITY

Security & Privacy

Data Ownership Policies

How we guarantee your business data remains exclusively yours.

Security Best Practices

Protecting your account with MFA and secure access controls.

Frequently asked questions

Your questions answered.

How does early access and deployment work?

Agencies in early access get hands-on onboarding and help migrating from spreadsheets — no setup fees while we build together.

Who owns my data?

You do — 100%. Your client lists, supplier rates, and internal margins are yours exclusively. Nexplore staff cannot access your specific data without your explicit permission. This is written into your Service Agreement as a formal NDA.

How does Nexplore handle currency and margin guardrails?

Margin protection against currency swings is one of the core things we're building into Nexplore's quoting tools — reach out and we'll walk you through the design.

What does support actually look like?

Right now, it's a direct line to our team on WhatsApp or email — not a ticket queue. We'll formalize round-the-clock coverage as we grow.

How long does onboarding take?

We're aiming for around two weeks from signup to fully operational during early access — our team handles data migration from your existing systems and runs training with your staff directly.